Specifications
| Brand | The Bio Flame |
|---|---|
| Model / SKU | RC-38-Black, RC-38-Black-SMART, RC-38-Silver, RC-38-Silver-SMART |
| Color options | Black, Silver |
| Material options | w/o Smart Home Control, w/ Smart Home Control |
| Fuel | Bioethanol |
Frequently asked questions
What size fireplace opening does this fit?
What is included with the burner?
Does it need any installation or hookups?
How does it ship?
What warranty does it carry?
What certifications does it have?
Delivery
The Bio Flame
The Bio Flame 38" RC Burner
The Bio Flame 38" RC Burner is a ventless bioethanol fireplace insert for homeowners wanting app- and remote-controlled flame with real heat. It puts out 11,220-29,200 BTU, holds 7.2L of fuel, and heats up to 970ft². UL/ULC certified with a 5 year warranty, it fits a 38" wide opening and weighs 55lbs.
- 11,220-29,200 BTU output (8.6 kW.h)
- Heats up to 970ft² / 90m²
- WiFi app and remote control included
- Automatic fuel refill with safety sensors
- 304 stainless steel, UL/ULC certified
- 5 year warranty, 55lbs
- Made to order — ships in 2–5 business days
- Authorized The Bio Flame dealer — new, genuine product
- Delivery in 3–4 business days after dispatch
- Free shipping on orders $2,500+ · flat $100 shipping under $2,500 (US)
Description
The Bio Flame 38" RC Burner is built for anyone who wants a modern, ventless ethanol fireplace insert with real heat output and smart control. It suits living rooms, dens, or custom fireplace surrounds where a linear burner insert is needed, and it solves the problem of adding ambiance and supplemental warmth without a gas line or chimney. At W 35.7" x D 7.6" x H 6.6", it is sized to drop into a 38" fireplace opening or custom-built surround.
Features
- 11,220 - 29,200 BTU output (8.6 kW.h)
- Heats an average of 90m² or 970ft²
- 7.2L fuel capacity for extended burn sessions
- 6 adjustable heat settings for fine-tuned warmth
- WiFi control smartphone app plus included remote control
- Automatic fuel refill system and built-in safety sensors
- UL / ULC approved & certified
- 304 stainless steel construction with insulated bottom tray
The Bio Flame quality
This burner is constructed from 304 stainless steel with an insulated bottom tray, built to handle repeated use while housing the automatic fuel and safety systems. It is backed by a 5 year warranty and carries UL / ULC approval and certification, giving you a documented safety standard for an indoor bioethanol appliance.
Delivery and installation
The burner weighs 55lbs and measures H 6.6" x W 35.7" x D 7.6", making it manageable for placement into an existing or custom fireplace enclosure. It requires electrical power to operate the automatic fuel refill, safety sensors, and WiFi/remote control functions, so plan for an outlet near the installation location. The unit arrives as the burner insert itself, ready to be set into your fireplace surround and connected to power before use.